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Service 01
Managed IT Services
Your outsourced IT department. We monitor, maintain and support your computers, network and users for a predictable monthly cost — and fix problems before they become downtime.
helpdesk
remote + onsite
monitoring
proactive
patching
scheduled
billing
flat monthly
you focus on business
What's included
Everything you need, handled end to end.
01
Helpdesk support
Real people who know your setup. Call, email or raise a ticket and get help remotely or onsite in Calgary.
02
Proactive monitoring
We watch your devices, servers and network for warning signs and act before users notice.
03
Patch management
Windows, macOS and third-party apps kept up to date on a schedule that suits your business.
04
User & device lifecycle
Onboarding, offboarding, new laptops, licences and accounts — handled and documented.
05
Vendor management
We deal with your ISP, printer company and software vendors so you don't have to.
06
IT planning & budgeting
Regular reviews and a roadmap so upgrades are planned, not emergencies.
Signs it's time
Sound familiar?
- The same problems keep coming back
- Staff lose time waiting for IT fixes
- Nobody knows where passwords and licences are
- IT costs are unpredictable from month to month
Why XllenTech
A partner, not just a provider.
- Calgary-based team, serving clients since 2013
- One point of contact for all your technology
- Plain-English advice and transparent pricing
- Everything documented — you’re never locked in
FAQ
Common questions
Can’t find what you’re looking for? Call +1 (403) 567-5786 or send us a message.
How is managed IT priced?
Usually a flat monthly fee based on the number of users and devices we support. We'll give you a clear quote after a short assessment, with no surprises.
Do you offer onsite support?
Yes. Most issues are resolved remotely for speed, and we come onsite in the Calgary area whenever hands-on work is needed.
Can you work alongside our in-house IT person?
Absolutely. We often support internal staff with monitoring, security, projects and after-hours cover.
Keep exploring
Works well with
Related service
Cybersecurity
Endpoint protection, firewalls, MFA and staff awareness to keep ransomware and phishing out.
Related service
Server Management
On-prem and cloud servers patched, monitored and backed up around the clock.
Related service
Cloud Solutions
Move files, apps and workloads to the cloud without disrupting how your team works.
Next step
Let's talk about managed it services.
Tell us what you have today and where you want to be. We'll come back with honest advice and a clear quote.
or call +1 (403) 567-5786
or email [email protected]