Third-party Maintenace Support
We Can Be Your One Point Contact
Highly Experienced & Professional Third-Party Maintenance Services
We are with you all along the way, consultation, installation, or maintenance support. Furthermore, Our technical expertise and user-friendly service can help you achieve greater clarity and control over your expenses. Also, our prices are unbeatable, and our service quality is unsurpassed in Calgary. Indeed, we help you avoid chasing down quotes and options endlessly.
Extensive Datacenter Hardware Support
Consider Your IT Maintenance Standards
Be it Cisco, HP, Gigabit, or any other brand switch in your server room; you expect greater control without complexity. For that, we offer unmatched quality support anytime and every time. We understand your expectations. And our service is never anything less.
Costs
Lower network maintenance costs for critical and development equipmentCoverage Options
Post-warranty support with coverage that does not include penalties or feesResponse Time
Quicker response and quicker uptime for network issues and supportLabor Only
We Can Provide Labor Only Support as and when needed.Labor & Parts
We can procure or stock parts as needed and provide labor to install/replace.Full Support
We cover all aspects of IT service including support, troubleshooting, parts and labor.Our SLA Options
24 x 7 x 4 Onsite Support
- 24x7x365 technical phone support is available.
- Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
- Engineer will be onsite within four hours.
- Onsite Engineer will install replacements.
24 x 7 x 4 Parts Replacement Support
- 24x7x365 technical phone support is available.
- Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
- Engineer will be onsite within four hours.
- Onsite Engineer will install replacements.
- Part in hand within four hours.
NBD Onsite Support
- 24x7x365 technical phone support is available.
- Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
- Engineer will be onsite next business day.
- Onsite Engineer will install replacements.
NBD Parts Replacement Support
- 24x7x365 technical phone support is available.
- Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
- Engineer will be onsite next business day.
- Onsite Engineer will install replacements.
- NBD Parts guaranteed to arrive before noon on the next business day.
Reliable SLA-based or On-demand IT Support
On the whole, with XllenTech Solutions’ third-party maintenance services, you have greater flexibility over your maintenance coverage. Altogether, you can extend the life of your IT equipment by working with IT experts. At the same time, we make your IT spending decision easier. Surely, we can help you meet your IT budget.
Hardware Relocations Made Easy
Are you planning to relocate your data center or some of your IT equipments?
In addition, we have experience with all types of IT Equipment moves, from only a few pieces of equipment to enterprise-size relocations. By all means, we offer a customized level of support to meet your budget, help you minimize risk, meet your deadlines.
In conclusion, you can count on XllenTech Solution’s professional expertise to help with the planning and moving of your IT equipment. Truly, our technical support ensures your systems are ready to go back into operation as soon as possible.
Cost-Effective IT Third Party Maintenance Calgary
Basically, your IT equipment helps you maximize your business performance. And likewise, we help you with uptime and extending the life of your IT Equipment. With XllenTech Solutions IT services and solutions, you’ll find more flexibility coupled with significant savings over OEM maintenance.
Indeed, you can get similar IT maintenance support beyond OEM warranty coverage. And undeniably, you can accomplish a significant cost reduction without compromising your service by hiring us for third-party maintenance support.
Explicitly, with XllenTech Solutions, you avoid premiums, restrictive contracts, and a convoluted support structure. Thus, you should compare your current support with our customized maintenance support. All things considered, our service is a better match for your business objectives and IT budget.
Better Option For Your IT Maintenance
In summary, you can rely on X’llenTech Solutions as your IT Support Company. To emphasize further, we cost-effectively deliver on-demand or SLA-based support. So that your IT Infrastructure can always meet your business operational demand well beyond expectations.