Third-party Maintenace Support

We Can Be Your One Point Contact

Highly Experienced & Professional Third-Party Maintenance Services

When planning on your Datacenter Third-party maintenance support, you need a highly experienced and trusted partner to meet your business objectives. For that, we analyze your needs and your expectations. As a result, we deliver a strategic and cost-effective IT Support Solution.

We are with you all along the way, consultation, installation, or maintenance support. Furthermore, Our technical expertise and user-friendly service can help you achieve greater clarity and control over your expenses. Also, our prices are unbeatable, and our service quality is unsurpassed in Calgary. Indeed, we help you avoid chasing down quotes and options endlessly.

Extensive Datacenter Hardware Support

Don’t settle for unreliable service. Expect more.

Consider Your IT Maintenance Standards

We have hands-on experience in a wide range of data center equipment. And so, we offer reliable and quality third-party maintenance IT services in Calgary. Moreover, our experts help you postpone costly hardware refresh until additional features or functionality is required.

Be it Cisco, HP, Gigabit, or any other brand switch in your server room; you expect greater control without complexity. For that, we offer unmatched quality support anytime and every time. We understand your expectations. And our service is never anything less.

Costs

Lower network maintenance costs for critical and development equipment

Coverage Options

Post-warranty support with coverage that does not include penalties or fees

Response Time

Quicker response and quicker uptime for network issues and support

Labor Only

We Can Provide Labor Only Support as and when needed.

Labor & Parts

We can procure or stock parts as needed and provide labor to install/replace.

Full Support

We cover all aspects of IT service including support, troubleshooting, parts and labor.

Our SLA Options

24 x 7 x 4 Onsite Support

24x7x365 technical phone support is available.
Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
Engineer will be onsite within four hours.
Onsite Engineer will install replacements.

24 x 7 x 4 Parts Replacement Support

24x7x365 technical phone support is available.
Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
Engineer will be onsite within four hours.
Onsite Engineer will install replacements.
Part in hand within four hours.

NBD Onsite Support

24x7x365 technical phone support is available.
Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
Engineer will be onsite next business day.
Onsite Engineer will install replacements.

NBD Parts Replacement Support

24x7x365 technical phone support is available.
Customer will receive a call from a tier 2 or tier 3 engineer within 30 minutes of ticket submission.
Engineer will be onsite next business day.
Onsite Engineer will install replacements.
NBD Parts guaranteed to arrive before noon on the next business day.

Third Party Maintenance Services in Calgary & Area since 2013

Reliable SLA-based or On-demand IT Support

Enterprise IT equipment is known for being reliable, stable, and efficient. But when there is a problem, you need reliable, experienced, responsible, and knowledgeable support. Since your business productivity is crucial, every minute counts.

On the whole, with XllenTech Solutions’ third-party maintenance services, you have greater flexibility over your maintenance coverage. Altogether, you can extend the life of your IT equipment by working with IT experts. At the same time, we make your IT spending decision easier. Surely, we can help you meet your IT budget.

Hardware Relocations Made Easy

Are you planning to relocate your data center or some of your IT equipments?

If you need to move your IT equipment across the data center or the city, detailed planning is required to avoid troubles. For example, you may be moving to a more prominent space, or for disaster recovery purposes, or maybe opting for a colocation. Regardless, we have experienced planners and support to avoid the unexpected.

In addition, we have experience with all types of IT Equipment moves, from only a few pieces of equipment to enterprise-size relocations. By all means, we offer a customized level of support to meet your budget, help you minimize risk, meet your deadlines.

In conclusion, you can count on XllenTech Solution’s professional expertise to help with the planning and moving of your IT equipment. Truly, our technical support ensures your systems are ready to go back into operation as soon as possible.

All Brands IT Maintenance & Support Services Calgary & Area since 2013

Cost-Effective IT Third Party Maintenance Calgary

Are you also responsible for doing more with less? Particularly, the solution includes lowering IT support costs and keeping equipment running longer?

Basically, your IT equipment helps you maximize your business performance. And likewise, we help you with uptime and extending the life of your IT Equipment. With XllenTech Solutions IT services and solutions, you’ll find more flexibility coupled with significant savings over OEM maintenance.

Indeed, you can get similar IT maintenance support beyond OEM warranty coverage. And undeniably, you can accomplish a significant cost reduction without compromising your service by hiring us for third-party maintenance support.

Explicitly, with XllenTech Solutions, you avoid premiums, restrictive contracts, and a convoluted support structure. Thus, you should compare your current support with our customized maintenance support. All things considered, our service is a better match for your business objectives and IT budget.

Better Option For Your IT Maintenance

Overall, all IT equipment lasts a long time. But it doesn’t always work the way it’s supposed to. To repeat, we offer an IT Support Solution that provides excellent support and substantial savings to help you meet your IT spending limits and budget restrictions.

In summary, you can rely on X’llenTech Solutions as your IT Support Company. To emphasize further, we cost-effectively deliver on-demand or SLA-based support. So that your IT Infrastructure can always meet your business operational demand well beyond expectations.